Last Update: July 10, 2017
OUR COMMITMENT TO PRIVACY
Non-Disclosure of Medical Information
Rejuvenan utilizes best efforts to keep your health information, including all payments for the provision of healthcare products and services private, whether communicated orally, electronically or in writing. This includes not only the information you provide to determine your Rejuvenan Health Score, the information contained in your profile that you allow Rejuvenan to share, but also your name, address, telephone number, email address and certain other demographic information related to your health records. You are the sole owner of your health records and only with your permission can Rejuvenan use any information that can identify you as the owner of the record, except as indicated in this policy.
Rejuvenan is highly committed to the protection of your privacy. We maintain a strict policy of never disclosing confidential health information to any third party without your authorization unless required by law or for provision to certain third parties as discussed below. Because maintaining strict privacy is the most important element in serving our clients, we take necessary precautions against all unauthorized or inappropriate use or disclosure of health-related information. Because our service platform is highly automated, our employees do not have access to personally identifiable healthcare information.
Collection of Information
Every time you visit our Website, we automatically collect your Internet Service Provider's address, the web page from which you came, and a record of your activity on our Website. When you purchase from us, we collect information that you volunteer such as your name, email address, postal address, phone number and other information necessary to process your order. We may use a third-party service, Google Analytics, to collect such data. More information about Google Analytics, including how to opt-out of Google Analytics' services, is available here.
Cookies are small files that are sent to your web browser and stored on your computer's hard drive, to improve your website experience. The cookie is used to speed up your access to the Website and the information you wish to see, but it does not contain any personal information. Rejuvenan may use a tracking utility provided by a third-party vendor to track usage of specific web pages and other resources provided through the Website. The vendor sets cookies as a method for compiling site usage information but these cookies are only used to compile demographic models of site usage and are not tied to the user's personal information.
We are committed to protecting the security of your personal information and to honoring your choices for its intended use. To safeguard the privacy and integrity of your personal data, Rejuvenan uses industry standard secure cipher suites and protocols to encrypt all traffic in transit and at rest to prevent any unauthorized access, collection, use, disclosure, copying, modification or disposal.
What We Do with Your Information
The information you share with Rejuvenan allows our system to automatically personalize your care and tailor the products and services we offer to match your specific needs.
Your information also enables us to process your purchases, confirm your orders, customize the content and layout of our pages and notify you about updates to the Services and products.
Results from blood lab tests and/or clinical research studies may be used by Rejuvenan for research, informational and educational purposes from time to time. Any data or information used for these purposes will be de-identified and anonymous - meaning that no information which could tie the donor or the study participant to the results will ever be included in the data in any manner.
We also may utilize non-identifiable aggregated information for market research purposes with the aim to optimize the effectiveness of our products and services. From time to time, we may also enter into marketing relationships with other companies that provide products or services that we believe may be of interest to Rejuvenan customers. We will not disclose any health-related personal information about you. However, if you choose to purchase products or services from them, they may have access to your telephone number, credit card account information or e-mail address for shipping and handling purposes.
As you interact with our platform and us, Rejuvenan will, from time to time, automatically collect information that can be used to identify certain general healthcare information and trends, such as the history of your ailments, use of therapeutics, supplements and the like. This information will be stored anonymously and will not be associated with your name or account. Rejuvenan will use this and other information to give personalized recommendations to you and other clients
Rejuvenan will only use this information and combine it with aggregated information from other users, as well as your purchase history data, aggregated purchase history data from other users and, in general, other information obtained from third parties, to:
1. Create personalized health management plans.
2. Provide you with recommendations regarding products and services that you may wish to purchase, and
3. Provide recommendations regarding products and services to other users.
Sharing Your Information with Persons Involved in Your Care
Upon your written authorization, Rejuvenan may disclose relevant protected health information to a person who is involved with your care. We find that many of our clients want us to discuss their care with their family members and other third parties to keep them up-to-date on their care, to help them understand their care, to help in handling their purchases and bills, or to help with the scheduling of their appointments with doctors or healthcare professionals. We will share only the information that has been explicitly authorized by you for disclosure.
Notice to California Residents
Under California law, California residents are entitled to ask us for a notice identifying the categories of personal customer information which we share with our affiliates and/or third parties for marketing purposes, and provide contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request using the information in the Contact Us section below
Do Not Track
While many current browsers permit you to send a signal to us about your Do Not Track ("DNT") preferences, we do not respond to DNT signals sent from your browser.
Rejuvenan complies with the Children's Online Privacy Protection Act, which requires the consent of a parent or guardian for the collection of personally identifiable information from children under 13 years of age. Rejuvenan does not knowingly collect, use or disclose personal information from children under 13, or equivalent minimum age in the relevant jurisdiction, without verifiable parental consent. However, it is possible that we may inadvertently receive information pertaining to children under 13. If you believe that we have received information about your child that is under the age of 13, please do not hesitate to notify us using the information in the Contact Us section below. When we receive your notification, we will obtain your consent to retain the information or will delete it permanently.
Compliance with Law
Rejuvenan makes no claims that the user content uploaded may be appropriately protected pursuant to privacy and data protection laws outside of the United States and Singapore. Users from outside the United States and Singapore, including the European Union, are advised that Rejuvenan stores health information on servers within the United States, and they are further advised that health or other personal information uploaded to the Services may not be protected in accordance with your local laws and regulations. If you upload health or other personal information to the Services from outside the United States and Singapore, you do so at your own risk. Rejuvenan is not responsible for compliance with the laws of your jurisdiction and makes no representations, warranties or guarantees that it complies with privacy, data protection or cyber security laws and regulations outside the United States and Singapore.